At St Moritz Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the personal information you provide when making bookings through our online booking system.
1. Information We Collect:
When you make a booking through our online booking system, we may collect personal information such as your name, contact details (email address, phone number), and payment information (if applicable).
We may also collect additional information relevant to your booking preferences or special requests.
2. How We Use Your Information:
The personal information we collect is used to process and manage your booking, including confirming your appointment, communicating with you regarding your booking, and providing you with information related to your appointment.
We may also use your contact information to send you promotional offers, updates, or other marketing communications related to Cowshed Spa and St. Moritz Hotel, but only if you have opted in to receive such communications.
3. Data Security:
We are committed to ensuring the security of your personal information and have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
Access to your personal information is restricted to authorized personnel who require access to fulfill their duties related to managing your booking.
4. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
After the retention period expires, we will securely dispose of or anonymize your personal information in accordance with our data retention policies.
5. Third-Party Disclosure:
We may share your personal information with third-party service providers who assist us in processing bookings, managing customer information, or providing other services related to the operation of Cowshed Spa's online booking system. These third parties are bound by contractual obligations to maintain the confidentiality and security of your personal information.
6. Your Rights:
You have the right to access, correct, or delete your personal information held by St Moritz Hotel. You may also have the right to object to the processing of your personal information or request that we restrict certain processing activities.
To exercise your rights or inquire about our privacy practices, please contact us using the contact information provided at the end of this privacy policy.
7. Updates to Privacy Policy:
We reserve the right to update or revise this privacy policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your personal information.
8. Contact Us:
If you have any questions, concerns, or complaints regarding this privacy policy or our data privacy practices, please contact us at privacy@stmoritzhotel.co.uk
By using our online booking system, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.